Delivery

The delivery charge is NZ$6.00 per order (not per item). Your order will be delivered in 1-3 working days in most cases(rural maybe not)from date of despatch with Courier Post.We use this service because it can be tracked and have found Courier Post to be very good. If you require your order to be delivered on a particular date or have any special instructions please advise us either by the contact us form or telephone on 09-2789211. Love to help you out.

International postage charges will be advised by email, your order will be sent by either Economy Parcel Post or International Air. You will be advised by email the cost (NZ$) and delivery times of these services so you can choose which suits you best.

A physical address is required as Parcel Post do not deliver to PO Boxes. An invoice and Customs declaration will be included with your order where applicable.

Returns For Credit

We are pleased to offer a hassle free returns service. Who needs drama right?

We will exchange an item(s) or provide a 100% refund within 14 days of purchase provided item(s) are returned in the original condition as received, unused with labels & swing tags. You’ll need to send the goods back to:

BigLove Activewear, PO Box 76-571, Manukau 2241. Auckland. Contact us in the first instance and we will sort out a plan! Here are my direct contact details luen@luenwong.co.nz or 021 818 800.

Returned goods are the responsibility of the customer until received by BigLove Activewear.